What Is the Irish Ferries Group Scanning App?
The Irish Ferries Group Scanning App is designed for coach operators, tour leaders, couriers, and group travel organisers travelling with Irish Ferries
The app allows group organisers to scan passenger passports and identification documents before arriving at the port, helping to streamline check-in and reduce processing times.
The Group Scanning App is currently available in:
- English
- French
and can be downloaded on compatible mobile devices.
Benefits of Using the Group Scanning App
Using the Irish Ferries Coach Scan App helps:
- Speed up group check-in procedures
- Reduce document processing time at the port
- Submit passenger identification details in advance
- Improve the boarding experience for coach groups
- Simplify travel administration for tour operators and group leaders
The app is particularly useful for coach holidays, school trips, organised tours, and large group travel on Dover–Calais ferry crossings.
Who Can Use the Group Scanning App?
The app is intended for:
- Coach drivers
- Tour leaders
- Couriers
- Travel company representatives
- Group organisers
It can be used to scan passports or ID cards for all passengers travelling within a coach booking.
How to Use the Irish Ferries Group Scanning App
Step 1: Download the App
Download the Group Scanning App from the relevant app store and install it on your mobile device.
Step 2: Select Your Language
Choose either:
- English
- French
Step 3: Accept the Terms of Service
Review and accept the Terms of Service to continue.
Step 4: Complete Security Verification
Follow the phone authentication process to verify your account and ensure secure access to the application.
Step 5: Enter Booking Information
Enter your Irish Ferries booking details to retrieve your reservation.
Step 6: Scan Passenger Documents for each passenger:
- Select the appropriate document type.
- Allow camera access on your device.
- Position the passport or ID card within the on-screen scanning frame.
- Wait for the document to be automatically scanned.
- Repeat the process until all passengers have been added.
Step 7: Review and Submit
Check the passenger summary screen to ensure all information is accurate before submitting.
Step 8: Finish or Start Another Booking
Once complete, you can:
- Log out of the app
- Start scanning documents for another coach booking
Need Help with the Coach Scan App?
If you experience difficulties using the Group Scanning App or submitting passenger information, please contact Irish Ferries customer support before travelling at groups@irishferries.co.uk